FOR OUR INTERNATIONAL PATIENTS

International Fertility Care,
Made Simple.

World-class fertility care in South Africa, coordinated around your journey.

Begin with a virtual consultation and let our team help coordinate your care from wherever you are.

Start Your Journey →
YOUR JOURNEY

Your Fertility Journey,
Coordinated Around You

International fertility treatment involves more than the medical treatment itself. There are consultations to arrange, investigations to complete, medication to organise and travel to plan.

Our approach is designed to coordinate as much as possible before you arrive in South Africa.

Your journey can begin from home with a virtual consultation with one of our fertility specialists.

Depending on your individual circumstances and treatment plan, investigations such as blood tests, a hysterosalpingogram (HSG), semen analysis and scans may be arranged in your home country.

Vitalab fertility care team supporting international patients
COORDINATED CARE

Care That Connects
Across Borders

Vitalab can work with your local gynaecologist or OBGYN to ensure the information and scan reports required by your treating team are available.

Once your treatment plan has been confirmed, our team will guide you through the next steps and help you prepare for your time in South Africa.

THE PROCESS

How Our International
Patient Process Works

From your first consultation to your arrival in South Africa, we help coordinate the steps involved in your treatment journey.

01
STEP 01
START FROM HOME

Start With a
Virtual Consultation

Your fertility journey can begin without travelling to South Africa.

An initial consultation can be conducted virtually via Zoom with one of our specialist doctors. During this consultation, your medical history and fertility journey will be discussed and any appropriate investigations can be planned.

Where possible, these investigations can be completed in your home country before you travel.

✓ Blood tests
✓ Hysterosalpingogram (HSG)
✓ Semen analysis
✓ Ultrasound scans
✓ Other investigations recommended by your doctor

The exact investigations required will depend on your individual circumstances.

Book a Doctor Appointment →
YOUR JOURNEY, COORDINATED

Support From Consultation to Treatment

Once your initial consultation and investigations are underway, our team will help coordinate the practical steps involved in preparing for your treatment at Vitalab.

02 STEP 02
INTERNATIONAL PATIENT SUPPORT

Your Dedicated International
Patient Support

Esmé Henning, our dedicated foreign patient coordinator, will help guide you through the practical aspects of your journey.

She can assist with questions about:

01 Treatment planning
02 Required investigations
03 Scans
04 Medication
05 Travel planning
06 Accommodation
07 Communication and language support
08 Follow-up arrangements
CONTACT OUR INTERNATIONAL PATIENT COORDINATOR
esmeh@vitalab.com
03 STEP 03
TREATMENT PREPARATION

Confirm Your
Treatment Plan

Once your investigations have been reviewed and your treatment programme has been confirmed, you will receive a detailed cost analysis for your prescribed treatment plan.

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Arranging Your Medication

Medication can generally be arranged in one of two ways:

  • Medication can be obtained in your home country where appropriate.
  • Alternatively, medication may be purchased from Vitalab, with courier collection and delivery arranged by the patient.

Your nurse coordinator will guide you regarding the medication required for your individual treatment plan.

04 STEP 04
COORDINATED CARE

Coordinate Your Care
With Your Local OBGYN

One of the ways we help international patients reduce unnecessary travel is by working closely with their local healthcare team.

Vitalab specialists can collaborate with your local gynaecologist or OBGYN regarding investigations and scans required during your treatment cycle.

01
BEFORE YOU TRAVEL

Scans in Your Home Country

Where scans are performed in your home country, we can advise your local healthcare provider on the information required in the scan report.

This allows your Vitalab team to review the relevant information remotely and coordinate your treatment as efficiently as possible.

Where clinically appropriate, patients may be able to complete much of their preparation in their home country before travelling to South Africa.

Language Barrier - Vitalab International Fertility Care
Clear communication supports informed decisions.
LANGUAGE & COMMUNICATION SUPPORT

Understanding
Your Treatment Matters.

We recognise that English may not be the first or preferred language for many of our international patients.

Fertility treatment involves medical and technical information, including terminology relating to IVF, embryology, genetics, PGT-A, medication, procedures, risks and consent.

Even if you are comfortable communicating in English in everyday situations, you may find some medical information more difficult to understand.

!
AN IMPORTANT SUPPORT

Professional interpreter support

If English is not your first or preferred language, we encourage you to consider professional interpreter support during your consultations.

Using an interpreter is not an indication that you cannot communicate in English. It is simply an additional support to help ensure that you understand the information provided, have the opportunity to ask questions and can make informed decisions about your care.

Please let us know in advance if you would benefit from interpreter support.

Language & Interpreter Information →
Accommodation and practical support for Vitalab international patients
01 PLAN YOUR STAY
ACCOMMODATION & PRACTICAL SUPPORT

Make Your Stay
Feel Simpler.

We understand that travelling internationally for fertility treatment involves more than arranging medical appointments.

Our team can assist with information about accommodation close to your Vitalab clinic and help you plan your stay.

Whether you are travelling to our Sandton clinic in Johannesburg or our Umhlanga clinic in KwaZulu-Natal, we provide information to help you plan your accommodation and time in South Africa.

GETTING AROUND SOUTH AFRICA

Your Journey
Beyond the Clinic.

To make your visit easier, we have put together practical information for international patients travelling to our clinics.

Explore South Africa during your international fertility treatment journey
WHILE YOU'RE HERE

Make Room for
South Africa.

Your time in South Africa doesn't have to be limited to medical appointments.

If you have time during your visit, our international patient information includes suggestions and practical information about things to see and do.

Explore South Africa & Entertainment →
BEFORE YOU TRAVEL

Come Prepared.
We'll Help With the Rest.

Before your consultation, you will be asked to provide relevant medical information to help your doctor understand your fertility history.

Providing as much relevant information as possible before your consultation allows the medical team to review your history and plan your assessment appropriately.

International Patient Information →
WHAT TO HAVE READY 01 — 08
01

A completed medical history questionnaire

02

Patient information forms

03

Previous fertility treatment records

04

Medical records

05

Details of previous surgeries

06

Current medication

07

Previous investigation and scan results

08

Previous semen analysis results, where applicable